The support you need to manage your business
Empower your business with strategic solutions
Managed virtual assistant services offer superior support, continuity, and enterprise-level security compared to a single virtual assistant. With a consultative approach, these services scale administrative needs, delivering consistently proactive support to boost team productivity without the need to manage additional employees.
We do the training
Each Assistant undergoes extensive initial training, complementing their existing education. Continuous support is provided through a team of seasoned professionals, advanced tools, and efficient processes. You will appreciate our ability to quickly grasp your needs, eliminating the need for prolonged training and management.
What We Do
Streamline tasks, boost productivity, save time, enhance efficiency, and access instant help with complex queries daily.
Managed virtual assistant services offer superior support, continuity, and enterprise-level security compared to a single virtual assistant. With a consultative approach, these services scale administrative needs, delivering consistently proactive support to boost team productivity without the need to manage additional employees.
Industries
Medical
Virtual assistants support medical professionals by managing appointments, handling patient records, processing billing, and automating administrative tasks. They improve efficiency, reduce errors, and allow focus on patient care and outcomes.
Real Estate
Virtual assistants aid real estate by managing listings, scheduling showings, handling client communications, and automating marketing tasks. They streamline operations, save time, and enhance efficiency for agents and brokers.
Education
Managed virtual assistants assist with admissions processing, alumni outreach, research support, and online learning coordination, offering cost-effective scalability and around-the-clock responsiveness enhancing operational efficiency and student experience.
Finance
Virtual assistants streamline accounting tasks by automating data entry, invoice processing, expense tracking, and financial reporting. They enhance efficiency, reduce errors, and provide real-time insights, allowing businesses to focus on strategic growth.
Logistics
Virtual assistants optimize logistics by coordinating shipments, tracking inventory, managing schedules, and automating documentation. They enhance efficiency, reduce delays, and provide real-time updates, enabling seamless supply chain operations.
Enterprise
Virtual assistants enhance enterprise efficiency by automating administrative tasks, managing schedules, handling communications, and streamlining workflows. They reduce costs, boost productivity, and allow teams to focus on strategic goals.
Our
Solutions
Strategy
Incorporating virtual assistants (VAs) into a business strategy enhances efficiency, reduces costs, and provides flexibility by leveraging a global talent pool. VAs handle routine tasks like scheduling, email management, or social media, saving business owners 10-20 hours weekly, allowing focus on high-value activities such as strategy and client relationships. They offer cost savings of 30-50% compared to in-house staff by eliminating overhead for office space and benefits. This scalability enables businesses to adapt to fluctuating demands, like seasonal customer service needs, and tap into 24/7 operations across time zones. By integrating VAs with tools like CRM systems or AI platforms, businesses streamline workflows, boost productivity, and improve customer satisfaction by up to 20%.
Implement
Time Warner Cable (now Spectrum) and Virtual Assistant Outsourcing: Time Warner Cable, a major telecommunications provider, significantly improved its customer service operations by outsourcing to human virtual assistants through a partnership with a third-party service provider, to handle high-volume customer inquiries. Facing challenges with long wait times and overwhelmed call centers, the company employed thousands of remote human virtual assistants to manage tasks such as billing inquiries, appointment scheduling, and technical support, resulting in a 30% reduction in average call handling time and a 15% increase in customer satisfaction scores. These VAs, working from home using secure digital platforms, provided 24/7 support across multiple time zones, ensuring flexibility and scalability without the need for additional physical infrastructure. By leveraging a distributed workforce trained in company protocols, Time Warner Cable reduced operational costs by approximately 20% while maintaining high service quality, demonstrating the effectiveness of human virtual assistants in large-scale enterprise customer service operations.
Managed.
Managed virtual assistants (VAs) and non-managed VAs differ significantly in structure, oversight, and suitability for business needs. Managed VAs, come with a dedicated account manager who oversees recruitment, training, and performance, ensuring consistent quality and alignment with business goals; this reduces client workload but increases costs, often by 20-30% compared to non-managed VAs. Non-managed VAs, hired directly through platforms offer greater cost savings and flexibility in selecting specific skills, but require clients to handle vetting, onboarding, and ongoing supervision, which can consume 5-10 hours initially and lead to inconsistent performance if not managed well. Managed VAs suit businesses seeking reliability and minimal involvement, while non-managed VAs appeal to cost-conscious or hands-on entrepreneurs comfortable with direct oversight, making the choice dependent on budget, time availability, and desired control.