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Privacy Policy

Overview

Banyan Pro Solutions
Effective Date: June 6, 2026Banyan Pro Solutions ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us, including through SMS/text messaging.We comply with applicable laws, including the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and Telephone requirements including TCR (The Campaign Registry) standards for SMS messaging.Information We CollectWe may collect the following types of information: ​

Information we collect 

Information We CollectWe may collect the following types of information: 

  • Personal Information: Name, email address, phone number, mailing address, and other contact details you provide. 

  • SMS-Related Information: Phone numbers and consent records when you opt in to receive text messages from us. 

  • Usage Data: Information about how you interact with our website or services (e.g., IP address, browser type, pages visited). 

  • Communications Data: Content of emails, calls, or SMS messages you send to us or that we send with your consent.

We collect this information directly from you, automatically through cookies or similar technologies, or from third-party service providers.How We Use Your InformationWe use your information to: 

  • Provide and improve our services. 

  • Communicate with you, including responding to inquiries. 

  • Send transactional or service-related SMS/text messages (e.g., order updates, appointments). 

  • Send marketing or promotional SMS only with your prior express written consent. 

  • Comply with legal obligations, prevent fraud, and enforce our terms.

SMS/Text Messaging Practices and Consent

SMS / Text Messaging Consent and PrivacyWe obtain your express, informed consent before sending any automated, marketing, promotional, or transactional SMS messages. Consent is collected via a clear, unchecked checkbox on our website with language such as:

“By checking this box, you agree to receive SMS from Banyan Pro Solutions. Message & data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help.”

You can opt out at any time by replying STOP to any message we send or by contacting us. We honor all opt-out requests promptly.Important SMS Privacy Commitment
SMS consent information and phone numbers collected for SMS purposes will never be shared, sold, traded, or otherwise disclosed to third parties or affiliates under any circumstances for marketing, SMS sending, or any other purpose. We do not pass any individual’s consent to receive SMS to any third party. We do not share phone numbers with third parties for the purpose of allowing those third parties to send SMS messages.

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We do not sell your personal information, including phone numbers or SMS consent data.We may share your information only in these limited cases: 

  • Service Providers: With trusted third-party vendors who process data on our behalf (e.g., hosting providers, RingCentral for SMS delivery only, analytics tools). These providers are contractually obligated to protect your data and use it solely for the services they provide to us. They are not permitted to use your phone number or SMS consent for their own marketing or to send their own messages. 

  • Legal Requirements: When required by law, court order, or government request. 

  • Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice where required). 

  • With Your Consent: Only in other cases where you have explicitly agreed.

We do not share data with affiliates or business partners for their independent marketing or SMS activities.

Children’s Privacy

Our services are not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children.Changes to This Privacy PolicyWe may update this policy from time to time. We will post the revised version with a new effective date and notify you of material changes where required by law.

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Contact UsIf you have any questions about this Privacy Policy or our practices, please contact us at: Email: info@banyanprosolutions.com
Phone: 305-395-6877
Mailing Address:
18117 Biscayne Blvd
Suite #4475
Miami, FL 33160 

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